Return & Refund Policy

At Elite Store, your satisfaction is our priority. We offer a 30-day return policy, meaning you have 30 days from the date you receive your order to request a return.

To be eligible for a return, the item must be unused, in its original condition and packaging, and include all original accessories and documentation when applicable.

How to Request a Return

To request a return, please contact us at contact@getelitestore.com with your order number and reason for the return.

Please do not ship any item back before contacting us. Once your return is approved, we will provide the return instructions and the appropriate return address.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the product and packaging. We will work quickly to resolve the issue.

Refunds

Once we receive and inspect your return, we will notify you of the refund status. Approved refunds will be issued to your original payment method within 10–15 business days.

Original shipping charges are generally non-refundable unless the return is due to an error on our part or a defective, damaged, or incorrect item.

For any questions regarding returns or refunds, please contact us at contact@getelitestore.com.

Thank you for shopping with Elite Store!